World Tech

What to do if your HP printer doesn’t print black

When the printer is working, print out the document. If the page is black, then your printer is broken. What to do when your HP printer does not print black? The most common cause of this problem is that the ink cartridge is empty. Ignoring the warning message, you can still print a document by using a different color ink cartridge. When a printer runs out of ink, the black ink cartridge often fails to produce a black output.

The time has come to replace your printer. You’ve been printing photos, documents, and lab reports for years. Maybe you even have a few home-made 3D prints. But now it’s time for a new printer.

Matthew AdamsWindow of Windows and software

Matthew is a freelancer and has written numerous articles on various technology-related topics. His main specialization is the Windows operating system and everything related to it. He’s passionate about… Read more

Updated: July 6, 2021

Published: December 2018

  • Many users have complained that their HP printer does not print in black when they need to use it.
  • If you are one of those people wondering why my HP printer won’t print with black ink, here is the answer.
  • Printer troubleshooting can be very useful if you are not facing such annoying problems.
  • Always remember to use an original Hewlett-Packard cartridge in your printer.

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Hewlett-Packard printers usually print documents without problems. However, some users have stated on forums that their HP printers do not print with black ink.

Most users first think their printer is out of ink. However, printers do not print in black even though the cartridges still contain black ink.

There are simple ways to solve the problem of HP printers not printing with black ink, check them out below.

What do I do if my HP printer does not print in black?

  1. Cleaning the Print Head
  2. Open the printer troubleshooter
  3. Recovering prints with HP Print and Scan Doctor
  4. Insert an original Hewlett-Packard cartridge into the printer.
  5. Replace ink cartridges that are out of ink.
  6. Printhead alignment

1. print head cleaning

HP printers with clogged print head nozzles usually do not print with black ink. Therefore, cleaning the print head is a solution that some HP printer users confirm to restore pressure.

You may need to perform this operation several times to fully restore print quality. The method for cleaning the print head may vary slightly from one HP printer to another.

Normally, Deep Cleaning or Printhead Cleaning can be selected from the Printer Maintenance menu on the HP printer control panel.

If you select this option, you can print a page with the pattern output for the different colors.

Be sure to load paper into the printer before cleaning the print head. Refer to your printer manual for more information on cleaning the print head.

2. Troubleshooting printer opening

  1. Windows 10 users can access the printer troubleshooter by clicking Cortana Tap here to search in the taskbar.
  2. Enter a printer in the search field and select Printer and Scanner.

  1. Select Troubleshooting, and click Run Troubleshooting.
  2. Select the HP printer model listed in the troubleshooting window.

  1. Then click the Next button to correct your printout with the error correction.

Windows includes a printer troubleshooter that can be useful for repairing printers that do not print as expected.

This could be a solution for HP printers that do not print with black ink. Follow the instructions above to access the printer troubleshooter.

3. Correcting prints with HP Print and Scan Doctor

  1. Download the HP Print and Scan Doctor Wizard.
  2. Click HPPS.dr.exe in the window to install HP Print and Scan Doctor.
  3. Select Start to select the HP printer, and then click Next.
  4. Select the Correct printing option.
  5. The program may then display key icons to emphasize that it has corrected something. If this is the case, close the troubleshooter and try printing again.
  6. If yes, proceed to troubleshoot the problem and follow the instructions to correct the problem.

In addition, users of Hewlett-Packard printers can use the HP Print and Scan Doctor utility to troubleshoot printing problems.

This is a troubleshooting tool designed for Hewlett-Packard printers. Users can solve printing problems with HP Print and Scan Doctor as follows.

If your HP Envy printer still can’t print after the Windows 10 update, check out our guide to fix this problem as soon as possible.

4. Loading a genuine Hewlett-Packard cartridge into the printer

Ink cartridges from other manufacturers may not work properly in Hewlett-Packard printers.

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For example, replacing a third-party cartridge with a more official Hewlett-Packard cartridge can fix an HP printer that doesn’t print with black ink.

On HP’s website, users can use a search bar to enter their printer model to find compatible ink cartridges.

Also be aware that counterfeit HP cartridges exist. It is therefore worth checking whether your cartridge is a counterfeit.

Users of HP printers can verify that cartridges are not counterfeit by scanning the QR codes on the cartridges with a QR scanner or the SureSupply app.

In addition, users can enter the serial numbers of the cartridges’ labels on the Hewlett-Packard validation page to verify them.

5. Replace cartridges that are out of ink

Most users probably check the ink level when the printer runs out of black ink. However, some users neglect to replace an ink cartridge if it is not completely empty.

The black ink cartridge should be replaced when it contains very little ink, but not necessarily no ink at all. The exclamation point on the ink level indicator lights up when the ink runs out.

Therefore, replace the black ink cartridge when you see an exclamation point for that cartridge in the ink level indicator on the printer control panel.

6. Aligning the print head

The printer may not print with black ink if it is not calibrated. Therefore, calibrating your Hewlett-Packard printer by aligning the print head can correct the prints.

Most HP printers have a Printhead Alignment option in the Printer Maintenance or Tools panel menu that allows you to perform a calibration.

Selecting this option calibrates the printer and prints an alignment page. See the HP printer manuals for more specific printhead alignment recommendations for each model.

The above solutions will probably help to fix HP printers so that they print with black ink. If the above measures do not solve the printing problem, you may need to repair the printer yourself.

Users can return HP printers still under warranty to the manufacturer for repair. Please check the warranty period of your printer to see if you can return it to Hewlett-Packard.

If you have other solutions or questions, you can also ask them in the comment box below.

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Frequently Asked Questions

Why is my HP printer not printing black?

If your HP printer is not printing black, it is possible that the ink cartridge is not installed properly.

How do I fix black ink not printing?

Make sure your ink cartridge is installed correctly. Make sure you have the correct ink cartridge installed. Make sure your printer is powered on and connected to your computer. Make sure the printer is set to the correct ink cartridge. Make sure the printer is not out of ink. If you are using a black ink cartridge, make sure you are printing on a black ink-compatible printer.

Why is my printer not printing when the ink is full?

There are a few possible causes. 1. The ink cartridge may be full. 2. The ink cartridge may be installed incorrectly. 3. The ink cartridge may be missing. 4. The printer may be out of ink.

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